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How To Create Awesome Relationships With Your Customers - Druckversion +- Forum Rockoldies (https://rockoldies.net/forum) +-- Forum: Fotobearbeitung - Photoshop (https://rockoldies.net/forum/forumdisplay.php?fid=16) +--- Forum: E-Learning, Tutorials (https://rockoldies.net/forum/forumdisplay.php?fid=18) +--- Thema: How To Create Awesome Relationships With Your Customers (/showthread.php?tid=80029) |
How To Create Awesome Relationships With Your Customers - Panter - 29.01.2024 ![]() How To Create Awesome Relationships With Your Customers Last updated 8/2021 MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz Language: English | Size: 163.24 GB | Duration: 124h 33m Have great relationships with your customers so they shop with your exclusively and tell everybody how great you are. What you'll learn Create excellent relationships with customers Create regular customers Get your customers to shop with you exclusively Get excellent and positive word of mouth from your customers Requirements Working with customers Description Getting and keeping customers and having them talk positively about you to friends and acquaintances has a lot to do with the relationships you have with them. Customers love to shop with people who they have great relationships with. Customers can go from store to store, shopping here and there without any feeling of loyalty to any of them. When you have great relationships with your customers, they are more likely to buy from you than your competition. Create great relationships with them so that you are the only person they consider when making the decision of where to shop and who to buy from. Succeed with your customers by having awesome relationships with them and have them only buy from you. I talk about building a relationship over time to focus on the long game. Staying touch with customers in an engaging way and keeping them on social media. Creating a positive reputation and name for your business. Making your business better than the competition. The best way to sell and run your business is with amazing relationships. A mutual admiration between you and your customer is going to be the key to faster, more effective business growth and super satisfied customers. Overview Section 1: Introduction Lecture 1 Introduction Lecture 2 Why have a relationship with your customers Lecture 3 Have a better relationship than your competitors Section 2: How to have a relationship Lecture 4 Care about having a great relationship Lecture 5 Building a relationship also builds trust Lecture 6 How to start an awesome relationship Lecture 7 Open the conversation with small talk Lecture 8 Making sure the customer is satisfied Lecture 9 Focus on the relationship to solve business problems Section 3: Sales Lecture 10 Selling the right way Lecture 11 Selling the perfect product to your customer Lecture 12 Relationship selling Lecture 13 The dream come true product Lecture 14 Making sense to the customer Lecture 15 Building admiration from your customers Section 4: The approach Lecture 16 How to get positive engagement Lecture 17 A positive approach creates a better interaction Lecture 18 Establish a need before selling Lecture 19 Establish a relationship Lecture 20 Enjoy the interaction Lecture 21 Authenticity sells Lecture 22 Do what feels right Lecture 23 Find common ground Lecture 24 Create positive energy Lecture 25 Open your customer in a non salesey way Section 5: Transitioning to a business conversation Lecture 26 Mixing business and personal conversations Lecture 27 Establishing the value of the transition Lecture 28 The right product is the valuable one Lecture 29 Letting the customer lead the sale Section 6: Consultation Lecture 30 What s their perfect product Lecture 31 Satisfying your customers Lecture 32 Consultation creates more satisfied customers Lecture 33 Connecting during the consultation Lecture 34 What s their relationship with your products Lecture 35 Progress though consultation to find features Lecture 36 Connecting during the consultation Lecture 37 Consultations build relationships with your customers Lecture 38 Making sense to the customer Lecture 39 Answer any customer questions Section 7: Relationship factors Lecture 40 Customer feelings Lecture 41 Being fair Lecture 42 Giving free things Lecture 43 Handling requests Lecture 44 Being friendly to your customers Lecture 45 How to hold up both sides of the relationship Lecture 46 Have parties Lecture 47 Continuing the conversation Lecture 48 Pricing Lecture 49 Social media relationship Section 8: Social media relationships Lecture 50 How to connect on social media Section 9: Customer satisfaction Lecture 51 Making sure the customer is satisfied Lecture 52 Keeping customers happy Lecture 53 Satisfaction is the goal Lecture 54 What the customer feels is valuable Lecture 55 Cater to customers requests Section 10: Networking Lecture 56 Networking with customers Section 11: Building relationships Lecture 57 Building the relationship is what s important Lecture 58 Customer must want to build a relationship Lecture 59 Honesty is a central factor Lecture 60 People only want the best Lecture 61 Care about your customers Lecture 62 Spoil your customers with awesome service Lecture 63 Do things that matter to customers Lecture 64 The customer can rely on you Lecture 65 Organize parties and events Lecture 66 Excitement and fun Section 12: Logistics Lecture 67 Find what s important Lecture 68 Fulfilling requests Lecture 69 Creating excitement Lecture 70 Caring about your customer Lecture 71 Keeping your customers Lecture 72 Asking questions Lecture 73 Intent matters most Lecture 74 Recommending a better product Lecture 75 Focus on what s important to the customer Lecture 76 Social media connections Section 13: Engaging customers Lecture 77 Get them in your store Lecture 78 How to get social media info from your customers Lecture 79 Keep things interesting Lecture 80 Create a comfortable situation Lecture 81 Spontaneity Lecture 82 Staying in the conversation authentically Lecture 83 Get them to want a relationship Lecture 84 Listening to feedback Lecture 85 Does your customer need your product? Lecture 86 What does your customer value? Section 14: Getting customers Lecture 87 Have a reputation for honesty Lecture 88 Keep the customers you have Lecture 89 Staying in touch on social media Lecture 90 Positive word of mouth Lecture 91 Social media influencers Lecture 92 Internet advertising Lecture 93 Social media following Section 15: Staying in touch Lecture 94 Social media Lecture 95 Respond to comments on your posts Lecture 96 Events, parties and in person Lecture 97 Get customers to stay in touch with you Lecture 98 Keep things exciting and interesting Lecture 99 Keeping customers engaged Section 16: Growing in business Lecture 100 Growing your business Lecture 101 Customers talking positively about you Lecture 102 Having an audience Lecture 103 Get feedback Lecture 104 Customer satisfaction Lecture 105 One customer at a time Section 17: Factors Lecture 106 Pace of relationship building Lecture 107 Genuine love of your product Lecture 108 Salesperson outlook Lecture 109 Improvisation Lecture 110 People at different levels of like for your products Lecture 111 Selling to people who are new to the product Lecture 112 Getting positive results Lecture 113 Maximizing value Lecture 114 Growing in business without sales Lecture 115 Up selling value Section 18: Selling with value Lecture 116 Sell in a relatable way Lecture 117 Make your customer comfortable Lecture 118 Honesty sells Lecture 119 Integrity Lecture 120 Selling the best product Lecture 121 Stay in touch on social media for sales Section 19: Self promotion Lecture 122 Create a reality show Lecture 123 Repeat customers are better for word of mouth Lecture 124 Ask your customers to bring their friends Lecture 125 Give your customer reasons to promote you Lecture 126 Create things that people want to talk about Lecture 127 Collaborate with influencers on social media Lecture 128 Promote yourself in every way that resonates with you Lecture 129 Public speaking and events Lecture 130 Having more relationships Lecture 131 Make material for social media Section 20: Excitement Lecture 132 Keeping things exciting Lecture 133 Personable relations Lecture 134 Straight talk Lecture 135 Saying the right thing Lecture 136 Relatable celebrity Lecture 137 Create exciting events Section 21: Customer perspective Lecture 138 The customer has to want the relationship Lecture 139 How the customer sees the interaction Lecture 140 How the customer perceives things is what matters Lecture 141 What customers buy Lecture 142 What s valuable Lecture 143 What the customer thinks Lecture 144 The customer has to like shopping with you Lecture 145 The customer wants to familiarize themselves with you Lecture 146 The customer seeing the products accurately Lecture 147 What the customer looks for Section 22: Conversational frames Lecture 148 Stay in the relevant zone Lecture 149 Relate with high values Lecture 150 Focus on delivering happy feelings Lecture 151 Feeling satisfied after the purchase Lecture 152 Stay positive in your conversation Lecture 153 Focus on your conversational goals Lecture 154 demonstrate honesty Lecture 155 Influencing the conversation Lecture 156 Keeping the customer on board with what you are saying Lecture 157 Keeping the conversation pleasant Section 23: Overview Lecture 158 One customer at a time creates your relationship with everyone Lecture 159 Find out what the customer wants in a relationship Lecture 160 get the customer to like you Lecture 161 Get to know who your customers are Lecture 162 Logistics and value Lecture 163 Get your customers to shop with you again Lecture 164 Staying in touch on social media Lecture 165 Throwing parties and creating excitement Lecture 166 Help your customer whenever you can Lecture 167 Have the best of something for everyone Section 24: How to succeed Lecture 168 Practice in the moment Lecture 169 Channel the energy you need Lecture 170 Keep it fun Lecture 171 Stay in a good mood Lecture 172 Learn from your customers Lecture 173 Learn from various courses Lecture 174 Up selling for maximum value Lecture 175 Focus on the sale Lecture 176 Reaching out to customers Lecture 177 Keeping your customers Lecture 178 Find what works Lecture 179 Talk to people Lecture 180 Don t go for the immediate sale Lecture 181 Tell customers you re the best Lecture 182 Make customers feel awesome Lecture 183 Tell your customers about any negatives of the products Lecture 184 Use contests to get more customers Lecture 185 Ask for feedback Lecture 186 Be better than your competition Section 25: Implementing what you know Lecture 187 Do what you re good at naturally Section 26: Bonding in the relationship Lecture 188 Tell stories to each other Lecture 189 Tell jokes to each other Lecture 190 Talk about things you have in common Lecture 191 Complementing Lecture 192 Asking about interesting topics Lecture 193 The customer has to feel like buying before you sell Lecture 194 Explaining technical matters Lecture 195 Relate with the customer Lecture 196 Build friendships Lecture 197 Creating an interesting conversation Section 27: Great business people Lecture 198 Great business people are relaxed Lecture 199 Relationships and value Lecture 200 Finding what you enjoy about your business Lecture 201 Sales is about giving more to the customer Lecture 202 Have relationships with your customers because they re people Lecture 203 Find what customers will pay for Lecture 204 Keeping your business going Lecture 205 Complacency Lecture 206 Solving problems Lecture 207 Express confidence Section 28: Talking to customers Lecture 208 Learning to talk to specific people Lecture 209 Positivity sells better Lecture 210 The goal is to create regular customers Lecture 211 Why relationships matter Lecture 212 How to get people to come back Lecture 213 The salespeople should do everything Section 29: Customer preferences Lecture 214 What customers like Lecture 215 Customer preference and customer purchases Lecture 216 Prices and agreeing on a price Lecture 217 Getting information to satisfy a customer Lecture 218 Do customers buy what they like? Lecture 219 How do customers like to be treated Lecture 220 What do you charge for and what is complementary Lecture 221 Finding out what customers like Lecture 222 Pleasing a niche or pleasing everyone Lecture 223 Pleasing the customer or pleasing all your customers Section 30: Knowing your customers Lecture 224 Get to know your customers better Section 31: Keeping your customers Lecture 225 Satisfying customers Lecture 226 Social media connection Lecture 227 Treating the customers well Lecture 228 Forming relationships with your customers Lecture 229 Build relationships and sales Lecture 230 Feelings Section 32: Image Lecture 231 Positive image for your customer Lecture 232 First impressions and image Lecture 233 People go on impressions Lecture 234 How to create great impressions Lecture 235 Demonstrate high value Lecture 236 How to communicate positive image Lecture 237 When image wears off Section 33: How to maintain a great relationship with your customers Lecture 238 Stay in touch with social media Lecture 239 How to sell to regular customers Lecture 240 Start building the customer relationship right away Lecture 241 Give free beverages Lecture 242 Continue the conversation Lecture 243 Sell great products Section 34: Get your customers to remember you Lecture 244 Have your business stand out Lecture 245 Authentic connections Lecture 246 Talk about topics interesting to both of you Lecture 247 Have an interesting unique image Lecture 248 Spend more time talking to your customers Lecture 249 Send valuable content in emails Lecture 250 Post actively on social media Lecture 251 Advertise with contests Section 35: Charisma and sales Lecture 252 Charisma is a two way street Lecture 253 Doing great things for the customer builds charisma Lecture 254 How to build charisma Lecture 255 How charisma effects sales Lecture 256 Is charisma necessary Lecture 257 How charisma works Lecture 258 How customers see charismatic salespeople Lecture 259 How to use charisma Section 36: Sales techniques Lecture 260 A reason to buy or a feeling to buy Lecture 261 Establishing the value of your sale Lecture 262 Communicating the honest value of your products Lecture 263 Building connection Lecture 264 Show the best product Lecture 265 How to stay relevant Lecture 266 Talking about price Lecture 267 Get the customer to buy from you Lecture 268 You get the value that you give Lecture 269 Sell what s valuable to the customer Lecture 270 Stay focused on your customer Lecture 271 Do more for your customers than just sell Section 37: Building a conversation Lecture 272 Find common topics of interest Lecture 273 Give authentic compliments Lecture 274 How to find common topics of interest Lecture 275 Keep positivity in the conversation Lecture 276 The conversation keeps the customer s interest Lecture 277 The conversation is the best way to connect Lecture 278 How to have a conversation Lecture 279 Talk about ideas and philosophies Lecture 280 Communicate high value Lecture 281 What to talk about Section 38: Getting customers to return Lecture 282 Focus on getting return customers Lecture 283 What makes customers return Lecture 284 Social media is the best way to get customers to remember you Lecture 285 Make sure salespeople are gaining customers Lecture 286 Make sure the customer s group is shopping with you Lecture 287 Get feedback during the conversation Lecture 288 Have your deal be attractive to your customer s friends Lecture 289 Tell the customers to come back Lecture 290 Give them coupons for their next shopping trip Lecture 291 Invite customers to in store events Section 39: How not to sell Lecture 292 Ways not to sell Lecture 293 Don t sell in ways you don t like Lecture 294 Don t try too hard to sell Lecture 295 Don t leave your customers alone Lecture 296 Don t assume a customer won t buy Lecture 297 Don t sell just based on price Lecture 298 Don t just talk sales Section 40: Making relationships Lecture 299 Try making relationships with as many customers as you can Lecture 300 How to get the customer to want a relationship Lecture 301 Get the customer to want to form a relationship with you Lecture 302 What to give your customer for their relationship Lecture 303 Demonstrate attractive traits Lecture 304 Do things customers ask for Lecture 305 Types of relationships Lecture 306 Conversation builds relationships Lecture 307 Inside threads of conversation Lecture 308 Give great deals Section 41: Trouble shooting Lecture 309 Give money to unsatisfied customers Lecture 310 Get a coworker to help the customer Lecture 311 Ask the customer what they would like you to do Lecture 312 Promise what you can deliver Lecture 313 Fixing patterns that cause complaints Lecture 314 General positivity lessens complaints Lecture 315 Gauge the degree of the complaint Lecture 316 Lead the customer in a positive way Section 42: Repeat customers Lecture 317 How to talk to repeat customers Lecture 318 How to get repeat customers Lecture 319 Improve the product Lecture 320 Make it a goal to get repeat customers Lecture 321 Staying in touch with repeat customers Lecture 322 When customers return you re doing something right Lecture 323 Get to know your individual customer Section 43: Selling to customers that already buy from you Lecture 324 Try to improve the product the customer purchases Lecture 325 What to talk about Lecture 326 Continue the conversation Lecture 327 Keep adding value to the relationship Lecture 328 Have events Lecture 329 Always have valid reasons for the customer to buy Lecture 330 Keep trying to attract your customer Lecture 331 Keep connected to your customers Section 44: What makes customers interested Lecture 332 What stage of interest are your customers at Lecture 333 What if customers are not interested Lecture 334 Things that customers are generally interested in Lecture 335 Hit on what s interesting to the customer Lecture 336 How to find interest Lecture 337 Emotional and rational interests Lecture 338 Having common interests Lecture 339 Customers only buy what they are interested in Lecture 340 How people get customers interested Lecture 341 Why people get interested in products Section 45: Creating a market for your products Lecture 342 Marketers create an interest in products Lecture 343 People buy what s marketed to them Lecture 344 How people buy marketed products Lecture 345 Marketers convince customers to pay more Lecture 346 Markets cause trends to change Lecture 347 Markets always have a difference of opinion Section 46: Sales theory Lecture 348 What is the purpose of the purchase Lecture 349 Find what s important to the customer Lecture 350 Why people buy Lecture 351 Who people buy from Lecture 352 Persuasion or not persuasion Lecture 353 Customers want value for themselves Lecture 354 How customers listen to salespeople Lecture 355 Buying and affording products Lecture 356 The best order of a sales interaction Lecture 357 Keeping up with the Joneses Section 47: Motivating customers to action Lecture 358 Giving a great deal Lecture 359 Scarcity Lecture 360 No risk offers Lecture 361 Have the customer make a purchase they are happy about Lecture 362 Positive shopping experience Lecture 363 Value and price Lecture 364 Customers are better off with the product Lecture 365 Establish the customer wants the product Lecture 366 When is the customer ready to buy Lecture 367 Being available to buy from Lecture 368 Let the customer choose to bring themselves to take action Lecture 369 Show the customer why they need the product Section 48: Reasoning with customers Lecture 370 How reasoning works Lecture 371 Beyond reasoning Lecture 372 Emotions and reason count Lecture 373 People have different reasons to buy Lecture 374 Reasons for buying a new product Lecture 375 Great way to sell Lecture 376 Giving good reasons Lecture 377 The customer sees this as a valid reason Lecture 378 Find the reason that the customer needs your product Lecture 379 How to find reasons for buying the product Section 49: Agreements Lecture 380 How to handle the customer being always right Lecture 381 How to avoid disagreements Lecture 382 Finding harmony with your customer Lecture 383 Having an agreement Lecture 384 Being generally agreeable Lecture 385 Agreeing with the customer Lecture 386 Disagreeing with the customer Lecture 387 How to agree and disagree Lecture 388 Communicating a disagreement Lecture 389 Honesty in your opinion Section 50: Getting customers to try your product Lecture 390 Get your customers to try the product Lecture 391 Establish a connection Lecture 392 Get a great reputation Lecture 393 Consultation with the customer Lecture 394 Is high pressure sales any good Lecture 395 Asking good questions Lecture 396 Get the right customers to try your product Lecture 397 Have an amazing product Lecture 398 Demonstrate your product Lecture 399 Show expertise Section 51: Harmony with your customers Lecture 400 Strive for a harmonious relationship Lecture 401 How to create harmony Lecture 402 More ways to create harmony Lecture 403 Why harmony is recommended Section 52: Impressing customers to buy Lecture 404 Impressing customers Lecture 405 How to impress customers Lecture 406 People buy when they are impressed Lecture 407 How companies impress their customers Lecture 408 Representing the product realistically Lecture 409 Impress your customers in multiple ways Lecture 410 Honesty and professionalism Lecture 411 Impressive products make immediate sales Lecture 412 Demonstrate your products to impress your customers Lecture 413 Salesperson traits that impress customers Section 53: Establishing factors Lecture 414 Establishing factors in selling Lecture 415 How to establish factors in selling Lecture 416 Establishing the truth that is already there Lecture 417 Establish factors in a logical progression Lecture 418 How to establish factors honestly Lecture 419 Establish multiple factors that make sense Lecture 420 Establishing truths rather than just talking about them Lecture 421 Why establishing things helps the sale Lecture 422 Establish what s important to your customers Lecture 423 Establishing values and ethics Section 54: Finding the product right for your customer Lecture 424 Find the right product Lecture 425 How to find the right product for your customer Lecture 426 Showing your products Lecture 427 Find out what they think of the last product Lecture 428 Find who is the customer Lecture 429 Personality and customer choices Lecture 430 Image and culture Lecture 431 Ask easy questions that the customer can answer Lecture 432 Having the right product Lecture 433 Showing the right product Section 55: Impressions Lecture 434 Giving impressions Lecture 435 Don t go by first impressions Lecture 436 What matters and impressions Lecture 437 How to get beyond impressions Lecture 438 What do customer impressions mean Lecture 439 Going by impressions Lecture 440 What impressions do customers look for Lecture 441 The impression customer experience gives Lecture 442 Give the impression of customer success Lecture 443 What impresses your customer Section 56: Niche businesses Lecture 444 A niche store Lecture 445 Image of the niche store Lecture 446 Niche vs. general stores Lecture 447 Expert in your niche Lecture 448 Sell to niche clients Lecture 449 Competition in niche stores Lecture 450 Story telling in niche stores Lecture 451 More value for niche product buyers Lecture 452 The advantages of niche stores Lecture 453 Niche stores do it better Section 57: Giving value Lecture 454 Giving value to a lot of people Lecture 455 The customer getting value Lecture 456 Selling value over price Lecture 457 Value is different based on the customer Lecture 458 People buy the greatest value Lecture 459 Value and money Lecture 460 What dictates value Lecture 461 Demand and value Lecture 462 Value and cost Lecture 463 Luxury products are seen to have more value Section 58: Selling higher end products Lecture 464 Sell on value over price Lecture 465 People want to own the best Lecture 466 Show customers relevant higher quality products Lecture 467 High end products make mainstream products look more affordable Lecture 468 Show higher quality products first Lecture 469 Satisfying customers with higher end products Lecture 470 Higher end products show status Lecture 471 High end customers are the biggest fans of your products Lecture 472 Who buys higher end products Lecture 473 How to sell higher end products Section 59: Selling and great relationships Lecture 474 Selling with great relationships creates a successful business Lecture 475 Merging sales with relationships Lecture 476 Relationships and future sales Lecture 477 Relationships and salespeople Lecture 478 Relationship selling Lecture 479 Things that build relationships Lecture 480 Who are you building relationships with Lecture 481 Timing your connection Lecture 482 Ideas and relationships Lecture 483 Relationships create sales Section 60: What customers love Lecture 484 The perks of shopping Lecture 485 Instincts of trading Lecture 486 The shopping experience Lecture 487 Things customers love Lecture 488 Convenience Lecture 489 Fulfilling their request Lecture 490 Deals Lecture 491 Tours Lecture 492 Play music for your customers Lecture 493 High quality merchandise Section 61: What makes customers buy more Lecture 494 The up sell Lecture 495 Get people into your product Lecture 496 Give incentives to buy more Lecture 497 The positive experience Lecture 498 Buying more from you Lecture 499 Sales and coupons Lecture 500 Get customers to bring customers Lecture 501 Get customers in the mood to spend money Lecture 502 Keeping up with the Joneses Lecture 503 Customers need more than just 1 product Section 62: How people sell their products Lecture 504 Establish reputation Lecture 505 Innovation and availability Lecture 506 Communicate the necessity of your product Lecture 507 Companies telling people their products are important Lecture 508 A positive promise Lecture 509 High quality luxury products Lecture 510 Being present Lecture 511 Beating the competition Lecture 512 Creating new better products Lecture 513 Word of mouth Section 63: Feelings Lecture 514 Customers must have good feelings about a product Lecture 515 Have good feelings yourself Lecture 516 How to create good feelings Lecture 517 How to make customers feel good Lecture 518 Do people buy good feelings Lecture 519 Do people buy with emotion and reason Lecture 520 People buy as long as it feels good Lecture 521 Have the intent to make your customers feel good Lecture 522 Do what makes you feel y Lecture 523 Everything connects to customer feelings Section 64: How customers make a buying decision Lecture 524 Customers that are fans of the product Lecture 525 If it s important enough for your customer Lecture 526 When they have extra money Lecture 527 When other people have it Lecture 528 When it s underpriced Lecture 529 Buying on impulse Lecture 530 Scarce products Lecture 531 Value of the product outweighs the money Section 65: How to get customers into your products Lecture 532 Demonstrate the product Lecture 533 Market the product Lecture 534 Public speaking about your product Lecture 535 Being into the thing yourself Lecture 536 What will customers get from buying your product Lecture 537 Putting up video content about your product Lecture 538 Get your customers to get their friends into your product Lecture 539 Get customers to buy from you Lecture 540 What to say to your customers to get them into your product Lecture 541 Do more than just sell your product Section 66: How to reach out to your customers Lecture 542 Talk to them to get to know them better Lecture 543 Complement them and make them laugh Lecture 544 Get your customers talking Lecture 545 Ask questions they know the answer to Lecture 546 Connect with them on social media Lecture 547 Give them free beverages Lecture 548 Let them talk about what they love Lecture 549 Get customers motivated to talk Lecture 550 Find out what s on their mind Lecture 551 Reaching out on social media Section 67: How to transition sales stages Lecture 552 From conversation to consultation Lecture 553 From consultation to sale Lecture 554 Make logical transitions Lecture 555 Customers sales preferences Lecture 556 Changing sales stages Lecture 557 Why change sales stages Lecture 558 Transitional changes Lecture 559 Changing conversational topics Lecture 560 The customer s requests Lecture 561 Engaging in conversation Section 68: Engaging customers in conversation Lecture 562 Creating authentic connections Lecture 563 Both people are enjoying the conversation Lecture 564 Keeping the conversation going Lecture 565 Connecting with a social conversation Lecture 566 Business and social conversation Lecture 567 Topics to talk about Lecture 568 Relevant topics of conversation Lecture 569 Relating in conversation Lecture 570 Look for signs of interest Lecture 571 What to talk about Section 69: Values customers require Lecture 572 What values are important to the customer Lecture 573 Demonstrating values customers like Lecture 574 How to demonstrate value Lecture 575 When to demonstrate value Lecture 576 Do customers want high value salespeople Lecture 577 What do you need to do for your customers Lecture 578 What customers need from salespeople Lecture 579 No risk purchases Lecture 580 Great deals Lecture 581 The customer has to feel like buying Section 70: Customer feelings Lecture 582 Relevance of customer feelings Lecture 583 Get the customer to feel like connecting with you Lecture 584 How to appeal to customer feelings Lecture 585 Customers must feel like you re taking them seriously Lecture 586 Customers must feel understood Lecture 587 Give yourself great feelings Lecture 588 How to view customer feelings Lecture 589 More about understanding your customers Lecture 590 Customers must feel like you have the best intentions Lecture 591 Customers need to feel like their reasons for buying are legit Section 71: Conclusion Lecture 592 Conclusion Sales people,Business people,Sales students,Business students,Anyone who has relationships with customers ![]() |