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Complete Freelance MBA 2024: Digitalize Service Businesses - Panter - 20.08.2024
![[Bild: c574b1c2d8a995988c8711f653b3bcdc.jpg]](https://i123.fastpic.org/big/2024/0818/dc/c574b1c2d8a995988c8711f653b3bcdc.jpg)
Complete Freelance Mba 2024: Digitalize Service Businesses
Published 8/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 29.47 GB | Duration: 33h 35m
3 in 1 Course: Master computer skills, understand SMB needs and deliver digital platforms to service-oriented businesses
What you'll learn
Master essential computer skills and productivity tools to enhance efficiency.
Gain insights into the unique needs and operations of service-oriented SMBs.
Learn to create and deliver digital platforms for service businesses using Blackbell.
Acquire practical experience through deep interviews with entrepreneurs.
Requirements
You will need a computer with internet access.
You will create free accounts with Blackbell
Description
Are you ready to transform your life and dive into a highly rewarding digital profession?Imagine having the skills to build digital platforms for service-oriented businesses, enabling them to thrive in the digital age. This is not just a dream, but a reality you can achieve with this course.It's an amazing feeling, especially after you earn your first $10,000.With this course, you will acquire valuable knowledge and practical skills, setting you on the path to a successful freelance business and entrepreneurship journey.Who am I and why this Course?Hi, I m David, the founder of Blackbell, an online booking e-commerce platform designed to help service-oriented businesses launch and grow online. Over the years, Blackbell has facilitated over 1,000,000 online bookings for various clients, enabling them to streamline their operations and enhance customer satisfaction. My journey has been fueled by a passion for helping businesses succeed and a commitment to sharing my knowledge with aspiring digital entrepreneurs. This course is a culmination of my experiences and insights, designed to empower you with the tools and strategies you need to excel in the digital world.RequisitesYou don't need to know how to code and you don't even need to learn how to code. All you need is a computer, a curious mind, and motivation!Why Enroll in This Course?This course is designed for aspiring digital entrepreneurs and those seeking a career reboot. Embark on a journey that will take you from understanding the needs of service-oriented SMBs to mastering the tools and techniques required to build digital platforms. This course is structured to provide a comprehensive learning experience, starting with the basics and advancing to more complex concepts and practical applications. It offers comprehensive guidance on delivering complete product solutions for service-oriented SMBs. By mastering solutions that include online bookings, online payments, stunning no-code websites, automated scheduling, and effective customer communication, you'll be equipped to open new career opportunities and transform your freelance business.What You Will Learn:Master Computer Skills: Learn how to work efficiently with your computer, using essential productivity apps to increase your productivity and manage more clients and projects with ease.Understand SMB Needs: Gain deep insights into the challenges, priorities, and daily operations of service-oriented SMBs, including appointment scheduling, service quality maintenance, customer relationships, marketing strategies, time management, and financial management.Deliver Digital Platforms: Learn to create and deliver full solutions (without code) including client websites, integrated online bookings, payments, scheduling, CRM, and more.Blackbell Platform: Step-by-step, detailed lessons on how to utilize Blackbell's features such as website builder, orders, payments, booking forms, calendars, customer communication, and advanced customization options.Real-World Applications: Connect theory with practice through interviews with successful entrepreneurs and on-location explorations of service businesses.SchedulePro - for SMBs Offering ServicesThis Blackbell product is designed to streamline bookings, facilitate payments, and enhance customer relationships. As a freelancer, you'll help your clients businesses that use SchedulePro implement and manage this powerful tool to improve their operations and customer interactions.ServicesHub - for Service MarketplacesServicesHub is a no-code product by Blackbell to create service marketplaces. It allows you to design hyper-local service marketplaces by automating order dispatch and commissions. You ll assist your clients businesses that leverage ServicesHub in building robust service marketplaces with streamlined supplier onboarding, seamless integration, real-time management, and data-driven growth strategies. Effortlessly set up a minimum commission structure for all transactions to ensure a consistent and secure revenue stream for their marketplaces.AgencyLink CertificationThis course includes official certification for Blackbell AgencyLink, equipping you with essential skills and tools to efficiently manage client accounts and streamline operations. AgencyLink is a product by Blackbell designed to help Blackbell-certified entrepreneurs quickly develop booking platforms using templates and copy-paste functionality, accelerate client support, and earn a 20% referral fee on their clients' Blackbell subscriptions. This 20% revenue share can add up to a nice semi-passive income. The top AgencyLink performer realized a peak of $154,000 per year. "Plant seeds, grow a forest."Portfolio-Ready ProjectsBy the end of this course, you will have completed several projects that you can showcase in your portfolio. These projects will demonstrate your ability to create and manage digital platforms for service-oriented businesses, providing you with a competitive edge in the freelance market.Buy this course now and take it whenever the time is right for you.
Overview
Section 1: START HERE
Lecture 1 Teaser: Creating all-in-one solutions for SMBs
Lecture 2 Understand my 3 lectures type
Lecture 3 How I would take this course
Section 2: PART 1: MASTER COMPUTER SKILLS
Lecture 4 Introduction - Computer Skills
Lecture 5 A minimal Mac Dock
Lecture 6 Using Hot Corners to quickly view mac apps open windows
Lecture 7 Hide Minimize Windows to reduce clutter
Lecture 8 Setting Default Applications for File Types
Lecture 9 Efficient switching between open apps with CMD+Tab
Lecture 10 Focus Like a Pro: Single Application View in a second
Lecture 11 Navigate in Finder with Keyboard Shortcuts
Lecture 12 A keyboard shortcut to close all Finder windows except one
Lecture 13 Easy App Installation on macOS: A Step-by-Step Guide
Lecture 14 Quick Search to Open Files and Apps
Lecture 15 Access Your Clipboard History for Efficiency
Lecture 16 Keyboard shortcut to open a file with a specific app
Lecture 17 Move and Expand windows size with keyboard shortcuts
Lecture 18 Visual Clarity with Opacity Between Windows
Lecture 19 Grab text from images, videos and anything on your computer screen
Lecture 20 Instant screenshots, add Arrows and Share link to image instantly
Lecture 21 Upload and share files with clients in a second
Lecture 22 Capture and share a long full-page screenshot with a client
Lecture 23 Monitor in Real-Time download and upload WIFI Speed from Your Menu Bar
Lecture 24 Mac menu bar utility to view current time in different cities
Lecture 25 The easiest way to check time zone differences for meeting planning
Lecture 26 An amazing Simple and Clean Notes app
Lecture 27 Inbox 0: A life changing method for managing email inbox
Lecture 28 Conducting Online Meetings Like a Pro on Zoom or Meet
Lecture 29 Must-Have Chrome Extensions: Block Ads, do fast screenshots, access quick tools
Lecture 30 A small online space to book a time for meetings
Lecture 31 The best free online phone: Receive Text Messages & Make Calls to any country
Lecture 32 Mastering Slack Team chat use for internal collaboration
Lecture 33 Optimizing Business Communication with WhatsApp Business
Lecture 34 Instant Create Custom Email Aliases for Gmail
Lecture 35 Automate everything without code between any app or tool
Lecture 36 Fundamentals of Custom Domain names explained in simple terms
Lecture 37 Custom Email addresses for a Custom domain name
Lecture 38 Forward emails for a custom domain name to another email
Lecture 39 Google apps,: the leanest productivity suite for your clients
Lecture 40 Quick use of Google Sheet for Spreadsheet
Lecture 41 Organize data and process with online data grid tools
Lecture 42 A superb project management tool and flow
Lecture 43 Use Password Manager for Safety and Fast Login
Lecture 44 Quickly Find Email Addresses for Business Contacts
Lecture 45 An instant Invoice generator for when you need fast Invoice
Lecture 46 The Perfect Online Bank with Multi-Currency support
Lecture 47 The best VPN app to ease logins
Lecture 48 Efficient Switch Airpods from iPhone to Mac
Lecture 49 Essentials of Noise-Cancelling Headphones
Lecture 50 Essentials of Noise-Cancelling Microphones
Lecture 51 Master the 4G Hotspot switch to go online when you need
Lecture 52 Computer Skills Recap
Section 3: PART 2: HOW SERVICE-ORIENTED BUSINESSES WORK
Lecture 53 Intro to how service-oriented SMBs work
Lecture 54 Mastering Appointment Scheduling for Service-Oriented SMBs
Lecture 55 Ensuring Consistency and Quality in Service Delivery
Lecture 56 Building Strong Customer Relationships
Lecture 57 Effective Communication and Customer Service
Lecture 58 Marketing Strategies for Service-Based Businesses
Lecture 59 Organizing Fixed-Time Projects ( tennis competition, events etc )
Lecture 60 Time Management and Productivity Tips for service-oriented SMBs
Lecture 61 What is used ( pen paper excel, vertical marketplaces, website + calendly etc )
Lecture 62 Key Financial Aspects for Service-Oriented SMBs
Lecture 63 The Entrepreneurial Spirit of Service-Oriented SMBs: Challenges and Rewards
Lecture 64 How Service-Oriented SMBs Work Recap
Section 4: What you will be able to deliver to your clients
Lecture 65 Tennis club
Lecture 66 Doctors office
Lecture 67 Piano teacher
Lecture 68 Residential Building
Lecture 69 Concierge Company
Lecture 70 Local dance school
Lecture 71 Cleaning company
Lecture 72 Fitness trainer
Lecture 73 What you will be able to deliver Recap
Section 5: PART 3: CREATE DIGITAL PLATFORMS FOR SERVICE SMBs
Lecture 74 Overview
Lecture 75 Prod vs Sandbox: real accounts vs test accounts
Lecture 76 Blackbell accounts type: SchedulePro, ServicesHub, AgencyLink
Lecture 77 Staff account (used by clients) vs Customers accounts (used by their customers)
Lecture 78 Blackbell mobile app for clients team members: to manage bookings, schedule etc
Lecture 79 Blackbell mobile app for your clients customers: to book, view orders etc
Lecture 80 Branded mobile app for your clients: their own app in App Store and Google Play
Section 6: Your demo account to practice what you will learn
Lecture 81 Create your SchedulePro test account
Lecture 82 Optional - Download sandboxbb staff app ( CMS Mobile )
Lecture 83 Optional - Download sandboxbb customers app ( Mirage )
Section 7: Orders App
Lecture 84 Intro to online bookings
Lecture 85 Order status
Lecture 86 Order details
Lecture 87 Scheduled for
Lecture 88 Payment attached
Lecture 89 Chat about order
Lecture 90 Private notes
Lecture 91 Label orders
Lecture 92 Assign orders to your team
Lecture 93 View orders by status or search
Lecture 94 Manage orders on mobile app
Lecture 95 Emails and push notifications for orders
Lecture 96 Apply discount to an existing order
Lecture 97 Send a quote
Lecture 98 Scan customer QR code to find an order quickly
Lecture 99 Orders Recap
Section 8: Payments App
Lecture 100 Currency setup
Lecture 101 Payment success
Lecture 102 Refund
Lecture 103 Payment failed
Lecture 104 Payment verification required
Lecture 105 Send payment link
Lecture 106 View balance
Lecture 107 Payouts to Bank
Lecture 108 Find payments history and export
Lecture 109 Apple Pay
Lecture 110 Google Pay
Lecture 111 Payment Recap
Section 9: Forms App
Lecture 112 Introduction to Booking Forms
Lecture 113 Duplicate Form
Lecture 114 Delete or archive a form
Lecture 115 Intro to booking step
Lecture 116 Capture preferences ( yes no, checkbox, quantity picker, dropdown )
Lecture 117 Capture user data ( text field, file upload to option CRM field )
Lecture 118 Capture user data: Text area
Lecture 119 Capture user data: delivery location
Lecture 120 Capture Participants
Lecture 121 Show data to user in a form
Lecture 122 Capture Time Selection - yes no, checkbox, minus plus, checkbox
Lecture 123 Capture Slots Selection - number of slots - yes no checkbox minus plus dropdown
Lecture 124 Hide some fields to users
Lecture 125 Make fields mandatory
Lecture 126 Options price
Lecture 127 Price policy
Lecture 128 Payment Method
Lecture 129 Order Flow
Lecture 130 Multiple Slot Booking
Lecture 131 Confirmation Flow
Lecture 132 Cancellation Policy
Lecture 133 Booking Successful Page
Lecture 134 Auto send Chat ( New Order )
Lecture 135 Auto Send Chat ( Order Confirmed )
Lecture 136 Label Customer ( Order Confirmed )
Lecture 137 Create Job
Lecture 138 Workflow Notes
Lecture 139 Alerts
Lecture 140 Ask for ratings
Lecture 141 URL settings after slash
Lecture 142 ASSOCIATED CALENDAR (Important lecture!)
Lecture 143 SLOT DURATION (Important lecture!)
Lecture 144 Possibility To Book More Time
Lecture 145 Availability frequency
Lecture 146 Ability To Book In Advance
Lecture 147 Minimum Scheduling Notice
Lecture 148 Buffer before / after event
Lecture 149 List of forms + search
Lecture 150 Forms Folders
Lecture 151 Bulk Action
Lecture 152 Import a form
Lecture 153 Express checkout
Lecture 154 Forms default
Lecture 155 Auto send message when 5-star ratings received
Lecture 156 Forms Recap
Section 10: Calendar App
Lecture 157 Max Fixed Number slot availabvlity
Lecture 158 Set weekly availability
Lecture 159 Set date overrides
Lecture 160 Label and color calendar
Lecture 161 View related forms
Lecture 162 Max Per Customer
Lecture 163 Max Across All Customers
Lecture 164 Google Calendar Sync
Lecture 165 Variable Resource Availability
Lecture 166 Bulk date overrides
Lecture 167 Bulk weekly hours
Lecture 168 Calendar Recap
Section 11: Pages App
Lecture 169 Intro to Pages
Lecture 170 Duplicate
Lecture 171 Delete / Archive
Lecture 172 Page status
Lecture 173 Page title
Lecture 174 Page access
Lecture 175 Page URL
Lecture 176 Link preview social media
Lecture 177 QR code of the page
Lecture 178 Reorder Block on the page
Lecture 179 Delete Block of the page
Lecture 180 Duplicate block on the page
Lecture 181 Duplicate block on another page
Lecture 182 Move a block from another page
Lecture 183 Block visible to users
Lecture 184 Pin to top
Lecture 185 Pin to bottom
Lecture 186 Visual effect Animation
Lecture 187 Add block on the page
Lecture 188 Copy an existing block
Lecture 189 Generate blocks with BlackGPT AI
Lecture 190 switch laptop, ipad, mobile
Lecture 191 Add and change text of a block
Lecture 192 Change fonts of a text
Lecture 193 Update text with ChatGPT
Lecture 194 Change font size
Lecture 195 Text alignment
Lecture 196 Font color
Lecture 197 Bold / Italic
Lecture 198 Crop images ( includes fit full )
Lecture 199 Full image or aspect ratio
Lecture 200 Add filter on image
Lecture 201 Upload images
Lecture 202 Use Pexels images
Lecture 203 Use Pixabay images
Lecture 204 Generare on Canva
Lecture 205 Organize images in folders
Lecture 206 Intro to click action
Lecture 207 Click Logic: open website
Lecture 208 Click Logic: open a page
Lecture 209 Click Logic: open a form
Lecture 210 Click Logic: open Youtube
Lecture 211 Click Logic: open video uploaded
Lecture 212 Click Logic: open PDF
Lecture 213 Click Logic: send an email
Lecture 214 Click Logic: call a number
Lecture 215 Click Logic: open instagram
Lecture 216 Click Logic: chat on whatsApp
Lecture 217 Click Logic: chat on facebook messenger
Lecture 218 Click Logic: chat on telegram
Lecture 219 Click Logic: search service by date
Lecture 220 Block with image and text
Lecture 221 Block with link
Lecture 222 Block with list items
Lecture 223 Block with image gallery
Lecture 224 Block With Videos
Lecture 225 Embed PDF
Lecture 226 Block for calendar of events
Lecture 227 Embed other pages grid
Lecture 228 Embed Booking Forms Grid
Lecture 229 Embed google maps
Lecture 230 Embed HTML Block
Lecture 231 Custom Block with HTML / CSS ( Powerblock )
Lecture 232 Page header
Lecture 233 Add page to folder
Lecture 234 Change homepage
Lecture 235 Logo
Lecture 236 Color Palette
Lecture 237 Navigation menu
Lecture 238 Enable multiple languages
Lecture 239 Translate content with AI
Lecture 240 Add custom terms & privacy policy
Lecture 241 Force user to create an account
Lecture 242 Page List & Search
Lecture 243 Bulk edit
Lecture 244 Import a Page
Lecture 245 Pages Recap
Section 12: Schedule App
Lecture 246 Intro to schedule
Lecture 247 View schedule & event details
Lecture 248 Move an event
Lecture 249 Delete an event
Lecture 250 Update slots taken
Lecture 251 Time zone converter
Lecture 252 Create event manually
Lecture 253 View google calendar events
Lecture 254 Go to date
Lecture 255 View by ressource
Lecture 256 View as timeline
Lecture 257 View subscription payments calendar
Lecture 258 Reminders for scheduled events
Lecture 259 Manage on mobile
Lecture 260 Schedule Recap
Section 13: Customers app
Lecture 261 View and seach customers
Lecture 262 Customer details & history
Lecture 263 Label customer
Lecture 264 Customer profile updates
Lecture 265 Private notes
Lecture 266 Customer history
Lecture 267 Customize CRM data : public field
Lecture 268 Customize CRM data : private fields
Lecture 269 Make CRM data mandatory
Lecture 270 Customer update field on login
Lecture 271 Customer update field in his profile
Lecture 272 Customer update field while filling booking form
Lecture 273 Staff update customer field in CMS
Lecture 274 Import customers via emails paste
Lecture 275 Import customers via CSV
Lecture 276 Add customer manually
Lecture 277 Bulk label multiple customers
Lecture 278 Bulk update CRM fields multiple customers
Lecture 279 App credits
Lecture 280 Export customers to CSV
Lecture 281 Customers Recap
Section 14: Broadcasts App
Lecture 282 Intro to broadcasts
Lecture 283 Broadcast Message
Lecture 284 Add button to message
Lecture 285 Add image to message
Lecture 286 Add attachement to message
Lecture 287 Broadcast Quota
Lecture 288 Sent a test to yourself
Lecture 289 Send to all users
Lecture 290 Send to 1 user
Lecture 291 Send to a few users
Lecture 292 Send to users with labels
Lecture 293 Send to users with customer CRM field
Lecture 294 Delivery method Email or Push
Lecture 295 Send now or schedule for later
Lecture 296 View open metrics
Lecture 297 Duplicate broadcast
Lecture 298 Auto send broadcast when customer signup
Lecture 299 Track email deliverability
Lecture 300 What if customer unsunscribed ?
Lecture 301 Sender & Reply To
Lecture 302 Broadcasts Recap
Section 15: Coupons App
Lecture 303 Coupon Basics
Lecture 304 Create a coupon
Lecture 305 Create a list of coupons
Lecture 306 Limit coupon used across all
Lecture 307 Limit coupon used per customer
Lecture 308 Set expiration for coupon
Lecture 309 Set what it can be used for
Lecture 310 Edit coupon: change expiration date
Lecture 311 Coupons Recap
Section 16: Subscriptions App
Lecture 312 Intro to subscriptions
Lecture 313 View subscription details
Lecture 314 Find previous payments
Lecture 315 Pause subscription
Lecture 316 Change plan
Lecture 317 Cancel subscription
Lecture 318 Create booking form to accept subscription related to a plan
Lecture 319 User can customize their own plan
Lecture 320 Understand when plan start with a calendar
Lecture 321 Customer can view subscriptions payment
Lecture 322 Customer can view cancel subscription in one click
Lecture 323 View list & Search subscription
Lecture 324 Payment failed for a recurring subscription
Lecture 325 View subscription invoice calendar
Lecture 326 Auto label subscribers
Lecture 327 Auto grant access to content & services
Lecture 328 Subscriptions Recap
Section 17: Chat App
Lecture 329 Intro to chat
Lecture 330 Read receipt
Lecture 331 Attach files
Lecture 332 Draft with ChatGPT
Lecture 333 Speak to text with ChatGPT
Lecture 334 Send a saved reply
Lecture 335 Automated chatbot
Lecture 336 Chat on mobile
Lecture 337 Standalone chat
Lecture 338 Chat Recap
Section 18: Jobs App
Lecture 339 Intro to jobs
Lecture 340 View job details
Lecture 341 Change job status
Lecture 342 Assign job
Lecture 343 Update details
Lecture 344 label job
Lecture 345 Auto created jobs with orders
Lecture 346 View jobs & search
Lecture 347 Jobs Recap
Section 19: Analytics app
Lecture 348 Intro to analytics dashboard
Lecture 349 Views and traffic
Lecture 350 Revenue generating users & services
Lecture 351 Customers ratings
Lecture 352 Add Google Analytics
Lecture 353 Add Google Webmaster tools
Lecture 354 Auto send message when 5-star ratings received
Lecture 355 Display ratings publicly
Lecture 356 Export data to analyse it ( orders, payments )
Lecture 357 Analytics Recap
Section 20: Grant account access to clients
Lecture 358 Add staff users to a client account
Lecture 359 Login to staff account
Lecture 360 Review notifications
Section 21: MASTER CREATING SERVICE MARKETPLACES (ServicesHub)
Lecture 361 Intro to marketplace
Lecture 362 Create a ServicesHub Account
Lecture 363 Setup Description, Guidelines, commissions min
Lecture 364 Setup Suppliers Form
Lecture 365 Invite supplier
Lecture 366 Apply to join marketplace
Lecture 367 Block to accept application signups
Lecture 368 Review Application
Lecture 369 Approve supplier
Lecture 370 Decline supplier
Lecture 371 Add supplier page in the marketplace
Lecture 372 Get notified for orders to suppliers
Lecture 373 Get notifier for ratings about suppliers
Lecture 374 Get daily email about what service scheduled
Lecture 375 View orders to suppliers
Lecture 376 Add one more suppliers, get more bookings
Lecture 377 Perfect Use Case: Residential Buildings: $1,000,000 earned by team of 4 people
Lecture 378 ServicesHub Marketplace Recap
Section 22: Your Pricing Model: One-Time and Recurring Client Fees
Lecture 379 Creation fees
Lecture 380 Maintenance fees
Lecture 381 AgencyLink Referral fees
Lecture 382 An amazing PDF guide to pricing strategies
Section 23: Case Study: How a team of 4 people billed $1,000,000 in 4 years with AgencyLink
Lecture 383 Real Data: How a 4-Person Team Billed $1,000,000 to Residential Buildings
Section 24: MASTER Blackbell Certified Expert product designed for scaling (AgencyLink)
Lecture 384 Intro to Agencylink
Lecture 385 View clients
Lecture 386 View clients referral payments
Lecture 387 Login as staff
Lecture 388 Create client: 1/3 in AgencyLink
Lecture 389 Create client: 2/3 from their own account
Lecture 390 Create client: 3/3 from blackbell.com referrals
Lecture 391 Share content with client: pages
Lecture 392 Share content with client: forms
Lecture 393 Share content with client: images
Lecture 394 Add live chat
Lecture 395 Custom Footer
Lecture 396 Import existing page
Lecture 397 Import existing forms
Lecture 398 Invite client Team members
Lecture 399 Client platform payment by the client
Lecture 400 Client platform payment by AgencyLink
Lecture 401 Create custom plans online that bundle your services
Lecture 402 AgencyLink Recap
Section 25: Advanced Customization with code
Lecture 403 Introduction to advanced
Lecture 404 Custom CSS
Lecture 405 Custom Javascript
Lecture 406 Totally Custom Content Blocks still editable by client with mouse and keyboard
Lecture 407 Webhooks API
Lecture 408 Broadcast API
Lecture 409 Customer API
Lecture 410 Advanced Customization with code Recap
Section 26: Certification and AgencyLink access
Lecture 411 Certification Test Explainer
Lecture 412 AgencyLink Access
This course is designed for aspiring entrepreneurs, freelancers, and digital marketers who want to create and deliver digital platforms for service-oriented businesses.
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