17.07.2022, 22:29
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Communication Skills - 7 Communication Courses In 1
Published 7/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 11.61 GB | Duration: 9h 6m
Master Communication Skills: Learn Persuasion, Negotiation, Body Language, Emotional Intelligence & More!
What you'll learn
Communication Skills
Persuasion Skills
Influence Skills
Social Skills
Negotiation
Body Language
Emotional Intelligence
Public Speaking
Virtual Communication
Requirements
A Desire To Learn & Succeed
Description
WARNING: THIS COURSE IS TAUGHT BY THE WORLD'S TOP EXPERTS AND IS COMPRISED OF 7 HIGHLY SUCCESSFUL ONINE COURSES COMBINED INTO 1!Here's a list of the 7 independent courses being offered:The Psychology Of Persuasion & Influence (With Phil Hesketh)Negotiation Skills: Become A Master Of Negotiation (With Gavin Presman)Body Language & Lie Detection (With Darren Stanton)Emotional Intelligence (With Jane Sparrow)Public Speaking (With Alan Stevens)Difficult Conversation (With Alan Stevens)Virtual Communication (With Gavin Presman)AMONG A LONG LIST OF THINGS, HERE IS WHAT YOU ARE GOING TO LEARN:How to successfully persuade & influence peopleCommunicate effectively in any situationImprove your relationships Professional negotiation skills that make you a smart, confident & effective negotiatorHow to keep your thoughts & emotions in check Understand types of personalitiesBoost your confidenceRead body language & detect liesMake a good first impressionChallenge your limiting beliefsBecome emotionally intelligentBetter understand your emotions and the emotions of othersManage emotions in yourself and othersTake back control of your life and become the best version of yourselfDeal with difficult people, situations & circumstances effectivelyDeliver a great speechFeel 100% confident & deliver great presentationsEnsure your presentation has the right impact on your audienceHandle difficult conversationsHandle challenges whilst remaining calm Connect, communicate & sell successfully using online virtual platformsCreate deep connectionsBring your online meetings to lifeMEET YOUR EXPERTS:1) Phil Hesketh:Philip Hesketh is a motivational speaker specialising in persuasion and influence. His keynote talks have inspired thousands of professionals to engage in better relationships with their clients and customers and increase sales.Philip's whole career history is steeped in Business Development. From Procter & Gamble and Tyne Tees Television, to his own advertising agency; his track record of getting new clients is, to use a client's expression, 'World Class'.He has learned what clients want and what they don't. He has learned what works and what doesn't. In building a business from zero to £48m he made many, many mistakes. And he claims to have learned more from the mistakes than from the many successful pitches to blue chip companies. His in-house programmes usually form a trilogy over three half days with the focus very much on how to develop relationships and become more persuasive and influential through understanding the whole psychology of why we do what we do. 2) Gavin PresmanGavin Presman is one of the world's most effective sales and communication trainers, having inspired thousands to commercial success across the globe. He is a best-selling author on Sales and Negotiation and is regularly called upon by many of the world's leading companies such as Microsoft and Twitter to train their sales leaders and teams.In the UK Gavin is the recipient of 2 highly prized National Training Awards for his work with The Guardian (2005) and Global Media (2010). In 2016 he won Microsoft's coveted "Highest Rated Global Trainer" award. He is the Lead Global Commercial facilitator for The How To Academy, and a fellow of the Global Faculty for Microsoft and Partners In Leadership (PiL).Gavin's professional mission is to inspire and empower sales leaders and teams to make a difference, in their businesses, their communities and their lives. His partnership with The Expert Academy has produced 3 top-rated Udemy Sales Programmes, and participants value the energy, enthusiasm and experience he brings to the role of virtual training.Gavin is a Master Trainer and Practitioner of NLP, a graduate of the acclaimed One Thought Academy (Three Principles) as well as a Master Trainer and Partner for Lumina Learnings innovative development tools, which he launched in the UK in 2010. As one of the first cohort of Global VILT (Virtual Instructor-Led Training) instructors for Microsoft in 2016, he has developed a deep understanding of virtual and online learning, which he brings to his role as developer and instructor on The Expert Academy Business programmes. Gavin is also a Founder of Cultivate - the Virtual Pitch, Presentation and Communication Academy.3) Darren Stanton:Darren left behind a career as a front line British Police Officer to become a renowned expert on Body Language, Deception Detection, Influence and Persuasion. The media simply call him "The Human Lie Detector".Darren has made his mark in the public eye assessing some of the world's biggest names in showbiz and politics. These include political heavyweights such as Hilary Clinton, David Cameron, Donald Trump & Tony Blair, whilst his eclectic list of celebrities stretches from the likes of Johnny Depp & Taylor Swift to Katy Perry & Tom Hiddlestone to name just a few.He is also an accomplished journalist having written articles for the worlds press assessing public figures on their body language.Darren regularly appears on television, for example BBC's The One Show & ITV's This Morning in the UK . He frequently appears on news channels as diverse as Sky News and Russia Today.He is widely recognised as a world authority on the subject of body language.4) Jane Sparrow:Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply 'savers' in an organisation and working with them to become 'investors' - people who will put far more in, organisations can unlock their performance potential.Jane's work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane's work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University's Prince of Wales Business and Sustainability programme.With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane's keynotes leave audiences feeling both inspired and empowered to act in their own organisations.5) Alan Stevens:Alan is a reputation expert who was Past President of the Global Speakers Federation and is the director of MediaCoach. He is also an author and journalist, and both a TV presenter and expert interviewee. He has been speaking remotely since 1998, and created a Facebook group for fellow professionals who wish to speak remotely. It's called, unsurprisingly, Remote Speaking. His clients include politicians, TV presenters and sports stars as well as companies including Virgin, Google, The Beverly Hills Hotel, BMW and Mumm Champagne. The Independent newspaper listed him as "one of the top 10 media experts in the UK".
Overview
Section 1: 7 COMMUNICATION COURSES IN 1
Lecture 1 Course #1: The Psychology Of Persuasion & Influence
Lecture 2 Course #2: Negotiation Skills: Become A Master Of Negotiation
Lecture 3 Course #3: Body Language & Lie Detection
Lecture 4 Course #4: Emotional Intelligence
Lecture 5 Course #5: Public Speaking
Lecture 6 Course #6: Difficult Conversations
Lecture 7 Course #7: Virtual Communication
Section 2: COURSE #1: THE PSYCHOLOGY OF PERSUASION & INFLUENCE
Lecture 8 What You Will Learn This Course
Lecture 9 Who Is Phil Hesketh?
Section 3: OUR 7 FUNDAMENTAL PSYCHOLOGICAL DRIVERS
Lecture 10 Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging
Lecture 11 Psychological Drivers: 4 - Belief
Lecture 12 Psychological Drivers: 5 - Certainty & Uncertainty
Lecture 13 Psychological Drivers: 6 - Need For Growth
Lecture 14 Psychological Drivers: 7 - Need For A Place
Section 4: WHY WE DO WHAT WE DO AND HOW WE FORM OPINIONS
Lecture 15 First Impressions ~ How They're Formed And How To Form A Good One
Lecture 16 The 'Facts, Feelings And After Effects' Of Every Conversation
Lecture 17 How To Get People To Jump Through Hoops Like A Dolphin
Lecture 18 The Psychological Difference Between Persuasion And Influence
Lecture 19 The Importance Of Understanding How People Have Beliefs And How Placebos Work
Section 5: BODY LANGUAGE: READING & INTERPRETING IT
Lecture 20 How To Read Body Language And the 'Tells'
Lecture 21 The Difference Between 'Intent' And 'Impact'
Lecture 22 How To Work Out What People Really Mean When They Say Certain Things
Lecture 23 The Big Difference That Little Words Can Make
Lecture 24 How To Tell When People Are Lying And What To Do About It
Section 6: HOW TO HANDLE DIFFICULT PEOPLE WITH A SMILE
Lecture 25 How To Put Things Right When You've Put Things Wrong
Lecture 26 The Principles Of Objection Handling
Lecture 27 The Importance Of Being Part Of The Solution
Lecture 28 Constructive Criticism
Lecture 29 How To Handle Difficult Situations During And After The Event
Section 7: HOW TO KEEP IMPROVING RELATIONSHIPS
Lecture 30 How The Roman Empire, The Beatles, And The Titanic Really Failed
Lecture 31 How And Why All Relationships & Companies Follow The Same Course
Lecture 32 How To Keep Improving Even The Best Relationships
Section 8: HOW RELATIONSHIPS DEVELOP & HOW TO RELATE TO PEOPLE
Lecture 33 How To Develop Trust And How To Measure It
Lecture 34 How To Get On With Everyone Better
Lecture 35 How To Understand People Better And The Role Of Linear Probing
Lecture 36 How To Improve All Your Relationships In The Long Term
Section 9: CONCLUSION
Lecture 37 What We've Covered So Far
Lecture 38 Next Steps
Section 10: COURSE #2: NEGOTIATION SKILLS: BECOME A MASTER OF NEGOTIATION
Lecture 39 Welcome & Course Overview
Section 11: THE PRINCIPLES OF COLLABORATIVE NEGOTIATION
Lecture 40 Why Good Negotiation Practice Leads To Better Relationships
Lecture 41 Shameless Book Plug
Lecture 42 Millie's Cookies Story
Lecture 43 Exercise 1: Intentions / Objectives For This Programme
Section 12: GIVING STRUCTURE TO YOUR NEGOTIATION STRATEGY
Lecture 44 Negotiation Is Not...
Lecture 45 Distinguishing Negotiation From "Haggling"
Lecture 46 The 7 Steps to Negotiation Success
Lecture 47 Exercise 2: Giving Structure To Your Negotiations
Section 13: STEP ONE - PREPARING YOURSELF FOR COLLABORATIVE NEGOTIATION
Lecture 48 Preparing Yourself And Your WIN Outcomes
Lecture 49 Exercise 3: Securing Commitment To Negotiate
Lecture 50 The 4 P's
Lecture 51 The Importance Of Personality
Lecture 52 We, Then Me
Lecture 53 Exercise 4: The 4 P's
Section 14: STEP TWO - PREPARATION - UNDERSTANDING THE POWER OF VARIABLES
Lecture 54 Introduction To Variables
Lecture 55 Examples Of Excellent Creativity In Variables
Lecture 56 Exercise 5: Understanding The Power Of Variables
Lecture 57 Using The WIN Matrix
Lecture 58 Exercise 6: Write Your Win Matrix
Section 15: STEP THREE - UNDERSTANDING YOUR PARTNER'S POINT OF VIEW
Lecture 59 Introduction
Lecture 60 Example Story: Maps of the World - Dyl's Den
Lecture 61 Exercise 7: Stepping Into Your Partner's Shoes
Section 16: STEP FOUR - DISCUSSING
Lecture 62 Introduction: Stating Intentions
Lecture 63 Co-Active Listening: Are You Really Listening?
Lecture 64 The Power Of Pause
Lecture 65 Exercise 8: Using Open Questions
Lecture 66 Exercise 9: Going Above And Beyond Their Wildest Dreams
Lecture 67 Exercise 10: Socratic Questioning
Lecture 68 Exercise 11: Creating A Discussion Agreement Statement
Section 17: STEP FIVE - PROPOSING
Lecture 69 Introduction To The Propose Stage
Lecture 70 Exercise 12: Putting Your Proposal Into Writing
Section 18: STEP SIX - BARGAINING
Lecture 71 Introduction
Lecture 72 Exercise 13: Creating A Bargaining Agreement Statement
Lecture 73 The Power Of Silence
Lecture 74 Exercise 14: Developing Your Time-Out Strategy
Section 19: STEP SEVEN - AGREEING
Lecture 75 Introduction
Lecture 76 The Written Columbo
Lecture 77 Exercise 15: Drafting An "Agreement In Principle"
Section 20: GETTING YOURSELF OUT OF THE WAY - THE HUMAN OPERATING SYSTEM
Lecture 78 Introduction - The Missing Link
Lecture 79 Exercise 16: Noticing Your Thinking
Lecture 80 What Does This Mean In Your Negotiations?
Section 21: UNDERSTANDING PERSONALITY
Lecture 81 Why Personality?
Lecture 82 Introducing The Four Colours
Lecture 83 Introducing The 8 Aspects
Lecture 84 Inspiration v Discipline Driven
Lecture 85 Exercise 17: Teddy Bear
Lecture 86 Big Picture v Down To Earth
Lecture 87 Exercise 18: Football Club Trip
Lecture 88 People Focused v Outcome Focused
Lecture 89 Splash App
Lecture 90 Exercise 19: Completing Your Own Assessment
Lecture 91 Negotiation With Different "Personality-Types"
Section 22: USING THE SEVEN STEPS AT HOME
Lecture 92 Using The Seven Steps At Home
Section 23: AVOIDING COMMON GAMBITS SOME NEGOTIATORS USE
Lecture 93 Nibbling - The Columbo
Lecture 94 The Flinch
Lecture 95 The Red Herring
Lecture 96 Higher Authority
Lecture 97 The Reluctant Buyer / Seller
Lecture 98 The Best Of A Bad Choice
Section 24: CONCLUSION - CAN YOU REALLY GET MORE BY GIVING MORE?
Lecture 99 Conclusion & Thank You
Section 25: COURSE #3: BODY LANGUAGE & LIE DETECTION
Lecture 100 Introduction
Lecture 101 Why Is Body Language Important?
Lecture 102 Who is this course for?
Lecture 103 What Will I Learn?
Section 26: UNDERSTANDING THE MIND / BODY LINK
Lecture 104 Leakage
Lecture 105 Dispelling The Myths
Lecture 106 State Management
Lecture 107 Introduction To Sensory Acuity And Matching / Mirroring
Lecture 108 Pace And Lead
Section 27: THE BASICS OF BODY LANGUAGE
Lecture 109 Posture
Lecture 110 Voice And Language
Lecture 111 Handshake
Lecture 112 Eye Contact
Lecture 113 Feet position
Lecture 114 Representational Systems
Lecture 115 Reading Body Language Over The Phone
Lecture 116 Body Language On A Date
Lecture 117 Anchoring
Lecture 118 Micro-Expressions
Section 28: DECEPTION DETECTION
Lecture 119 Introduction
Lecture 120 Types Of Lying
Lecture 121 Telltale Signs Of Deception
Lecture 122 A Famous Example Of Deception
Lecture 123 Top Tips For Detecting Deception
Section 29: BOOSTING CONFIDENCE & QUESTIONING BELIEFS
Lecture 124 Visual Motor Rehearsal
Lecture 125 The Framework of Beliefs
Section 30: CONCLUSION
Lecture 126 Conclusion
Section 31: COURSE #4: EMOTIONAL INTELLIGENCE
Lecture 127 Introduction
Section 32: WHY EMOTIONS MATTER
Lecture 128 Introduction
Lecture 129 Using The Feelings Wheel & The Science Of Emotions
Section 33: YOUR EMOTIONAL BANK STATEMENT
Lecture 130 Your Emotional Bank Statement
Section 34: EXPERIENCING EMOTIONS
Lecture 131 Experiencing Your Emotions
Section 35: THE EMOTIONAL SCALE
Lecture 132 The Emotional Scale: Practically Mapping Emotions
Section 36: YOUR 14 DAY CHALLENGE
Lecture 133 Your 14 Day Challenge
Section 37: EMOTIONS IN EXTREME CIRCUMSTANCES
Lecture 134 Managing Emotions In Tough Times
Lecture 135 The Emotional Scales During Tough Times
Section 38: COURSE #5: PUBLIC SPEAKING
Lecture 136 Introduction
Section 39: DESIGNING YOUR SPEECH
Lecture 137 Assessing Your Audience
Lecture 138 Objectives
Lecture 139 What Do They Want To Hear?
Lecture 140 Deciding Your Outcomes
Lecture 141 Starting Your Speech
Lecture 142 The Key Opening Statement
Lecture 143 Core Message Exercise
Lecture 144 The Close
Lecture 145 Closing Professionally
Lecture 146 Keeping Them Interested
Lecture 147 Using Notes
Lecture 148 Rehearsing
Section 40: PREPARATION
Lecture 149 Preparing to Speak
Lecture 150 Controlling Your Nerves
Lecture 151 The Day Before
Lecture 152 On the Day
Lecture 153 Failsafe Measures
Lecture 154 Handling Questions
Section 41: PRESENTATION AIDS
Lecture 155 Presentation Aids
Lecture 156 Handouts: What Will They Add?
Lecture 157 How Much Information?
Lecture 158 Using Graphics
Section 42: HOW TO PRESENT LIKE A PROFESSIONAL
Lecture 159 Speaking like a Professional
Lecture 160 Perfect Performing
Lecture 161 Keeping to the Point
Lecture 162 WIIFM?
Section 43: CONCLUSION
Lecture 163 Summary
Lecture 164 Next Steps / Resources
Section 44: COURSE #6: DIFFICULT CONVERSATIONS
Lecture 165 Introduction
Lecture 166 Why Are Some Conversations Difficult?
Lecture 167 Preparation
Lecture 168 Set-Up and Room Layout
Lecture 169 How to Start the Conversation
Lecture 170 Active Listening and Responding
Lecture 171 Ask Open and Supportive Questions
Lecture 172 Focus on Facts, Not Personalities
Lecture 173 Use of Tone and Body Language
Lecture 174 Exploring Alternative Solutions
Lecture 175 Handling Challenge
Lecture 176 How to Close a Difficult Conversation
Lecture 177 Summary - What We've Covered
Lecture 178 Thank You and Next Steps
Section 45: COURSE #7: VIRTUAL COMMUNICATION
Lecture 179 Introduction
Lecture 180 Actionable Insight
Section 46: CONNECTING VIRTUALLY
Lecture 181 Using Virtual Tools To Connect
Lecture 182 The Virtual Difference
Lecture 183 Engaging Questions
Section 47: UNDERSTANDING PERSONALITY
Lecture 184 Understanding Personality
Lecture 185 Adapting To Different Styles
Section 48: INTERACTIVE MEETING DESIGN
Lecture 186 Interactive Meeting Design
Lecture 187 Three Steps To Success
Lecture 188 Mastering Your Technology
Section 49: ENGAGING YOUR AUDIENCE
Lecture 189 Engaging Your Audience Through Storytelling
Lecture 190 The Say Say Say Structure
Lecture 191 Clarity
Lecture 192 Using Your Voice
Section 50: VIRTUAL PITCHING
Lecture 193 How To Use Virtual Presentation Skills To Sell
Lecture 194 The Agreement Staircase
Lecture 195 Handling Questions
Lecture 196 Tips From The World Of Improv
Section 51: CONCLUSION
Lecture 197 Conclusion
Entrepreneurs,Experts,Marketers,Copywriters,SalesPeople,Freelancers,Parents,Teachers,Students,People In All Occupations,People Seeking Employment,Anyone Who Wants To Develop Strong Communication Skills
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